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| 2019 results | 2020 targets | 2020 results | 2021 targets | |
| Percentage of employees who have read the Code of Ethics | 100% | 100% | 100% | 100% |
| Percentage and number of responses to reports received via the Trust hotline | 100% (78 responses) |
100% | 100% (51 responses) |
100% |
| Number of confirmed incidents of corruption | 0 | 0 | 0 | 0 |
| Number and percentage of employees and counterparties informed about anti-corruption policies and procedures | 100% (9,162 employees and 3,819 counterparties*) |
100% | 100% (9,453 empoloyees and 9,501 counterparties*) |
100% |
| Percentage of business units assessed for corruption risks | 100% | 100% | 100% | 100% |
| Percentage of standard contracts with counterparties that contain anticorruption clauses | 100%** | 100% | 100%** | 100% |
* Number of organisations that based on their reporting year scores were assigned customer-submitted ratings and certified as suppliers within the internal corporate information system at the new contract signing stage.
** Standard contracts signed with counterparties in reporting year. When renewing previously signed contracts, LSR Group makes sure the anti-corruption clause is in place and included in the existing contracts/agreements
Despite the pandemic-related restrictions that added to the complexity of certain processes, all the activities related to the identification, evaluation and prevention of risks were carried out in full, including all the on-site audits and inspections. This work made it possible to prevent cases of corruption and achieve our 2020 targets.
All business units at LSR Group regularly perform corruption risk assessment and develop appropriate mitigation measures. LSR Group operates the Trust hotline service, an anonymous tool for collecting and analysing information related to potential corruption or fraud, human rights abuses, unethical conduct, and other forms of misconduct. We foster a culture of zero tolerance towards corruption among LSR Group’s employees, as well as our counterparties and partners.
In 2020, we assessed 6,753 counterparties for corruption, financial and reputational risks. Of them, 1,178 seemed unreliable due to financial instability, bad reputation or other factors. Breaking ties with organisations that seemed unreliable helped LSR Group’s entities lower potential adverse effects.
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